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The gospel according to Adam Smith
Is doing good compatible with making money? It is if you practise spiritual capitalism.
Art DeLorenzo and I were having a hard time connecting. He’s a 67-year-old retired financial adviser in the New York City area whose budding consulting practice keeps him from settling into an easy chair. I’m a journalist in San Francisco, perpetually on deadline. Several appointments we set were moved or missed, but we kept trying. Late one evening, as we seemed finally to settle on yet another date for our interview, DeLorenzo threw out a comment that would prove as valuable as anything he said in our hour-long phone call days later.
“Wait a moment.” DeLorenzo paused. “I could say 3 p.m., but the group I’ll be meeting with before you, they tend to run over. It’s just their habit, but I know this. So I’d rather not book you right up against them. I don’t want to compromise the integrity of my commitment to them.”
The details of one man’s business schedule might not seem meaningful at first. But in that moment I realized DeLorenzo’s deliberate emphasis on a few choice words—“the integrity of my commitment”—was a straightforward yet eloquent statement of a still-fuzzy but increasingly important trend: spiritual capitalism.
Spiritual capitalism doesn’t mean prayer sessions on the shop floor and guided meditations in the boardroom. At least it doesn’t have to. What it does mean is the success of an enterprise is measured by values like “integrity” and “commitment” as much as by targets like “efficiency” and “profitability.” It’s based on the recognition that every businessperson—whether you’re the CEO of a major multinational or the head of your own small firm—is in the service industry, and the services rendered must benefit not just yourself and your shareholders, but the planet and other people as well. The first commandment of the growing spiritual-capitalism movement is: Taking care of business means taking care of others.
The spiritual father of spiritual capitalism is not Mahatma Gandhi or the Dalai Lama. It’s Adam Smith. After all, there’s a reason why his most famous work is called The Wealth of Nations and not The Wealth of Individuals. Smith, the 18th-century philosopher, argued that the free market—in which “every man, so long as he does not violate the laws of justice, is left perfectly free to pursue his own interest his own way, and to bring both his industry and capital into competition with any other man”—is the best way to build wealth. He also argued that the benefits of the free market should accrue not just to individuals but to society as a whole.
In his book, Business and the Buddha: Doing Well by Doing Good, management consultant Lloyd Field writes that “Smith presented this moral philosophy: ‘The average man and woman, along with the society in which they lived, should be the primary beneficiaries of a wealthy nation.’”
For anyone looking to incorporate spirituality in business, the bottom line is more than just the basis for commercial success; it’s the foundation for a just and sustainable society.
More and more companies, large and small, are taking a page from Smith’s book, even if many of them don’t use the word “spiritual” to describe what they’re doing. Google has coined the catchy corporate slogan “Don’t be evil,” and through its philanthropic foundation google.org has
committed more than $75 million in grants to research projects and investments that advance renewable energy and help entrepreneurs in the developing world. Staff at Allianz, the 118-year-old German insurance agency, learn to listen—with their hearts—to clients’ financial concerns to serve them better. Advisers at Ameriprise Financial, a retirement planning firm with $500 billion in assets under management, receive training in compassion, forgiveness and gratitude to help them become more successful. Dr. Hauschka Skin Care, a German distributor of holistic remedies and cosmetics, takes fair trade principles a step further by investing in the African communities that sell its products. One World Everybody Eats, a small café in Salt Lake City, Utah, in the U.S. asks patrons to pay what they can afford.
Why do companies like these do it? Not just because it’s the “right” thing to do, but because—yea, verily, even when walking in the valley of the shadow of recession—spiritual capitalism is a smart business move. Employees and managers who embrace spiritual values like compassion and forgiveness are happier—and therefore more productive. Add some soul to your sales pitch and guess what? You sell more.
Increasingly, consumers are using their purchasing power to buy stuff from companies that espouse spiritual capitalism. Witness the popularity of green energy, fair trade products and organic produce, as well as the growth of the socially responsible investment sector, a $2 trillion business according to the Social Investment Forum. Just as important is the fact that the perceived conflict between “doing good” and “making money” is on its way out.
“Most of us are in the habit of thinking in a linear fashion: If this, then not that,” says Terry Mollner, who co-founded the socially responsible investment firm Calvert Group in 1982. “If I care about profits, then I can’t care about being green. But we’re in a new era of collective consciousness now in which priorities don’t need to be hierarchical. The whole hierarchy is in the service of the common good, including the profit-making.”
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Fabulous article!
Too many people make it too complicated. What is one of the most basic spiritual acts you can do that will make your business grow and make a difference?
Be a giver! Every old spiritual tradition has a practice of giving.
Give, go above and beyond with your clients and prospects.
Another very simple spiritual business act is to be thankful. Contact your clients, and let them know you are thankful.
If more businesses would just start there, the world and the economy would transform, it would be like experiencing a miracle.
Have a great day,
Mr. Twenty Twenty www.exhostage.com www.excusefreeworld.org
posted by mr2020 on 6/23/2008 3:57 pm